We aim to fulfil and dispatch all orders within 3 working days. No orders are dispatched on UK public holidays. Once your order is dispatched you will be issued with a tracking number to track your order via the Royal Mail website. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect. We will not accept liability for any missing orders if the tracking for the parcel is showing the order as delivered. If you have any queries regarding your order please see the "Contact Us" section of the website.